Terms.

Plain-English summary

This page is a plain-English summary, written in English rather than lawyer, so you can see what you're getting into before you sign up. It isn't the contract.

The agreement between us is the Terms of Service you accept when you create your account, together with the Privacy Policy and the Liability Waiver. Those documents govern. Where this summary and the Terms of Service differ, the Terms of Service apply — so it's worth reading them, and they cover things this page doesn't, including insurance, indemnity, and how liability works between you and your clients.

If something's unclear, email info@z6coaching.com and we'll explain.

Accounts

• You must be 16 or older to create an account.
• You're responsible for keeping your password secure.
• One human per account — don't share logins.
• If you're acting on behalf of a company, you have the authority to bind that company to these terms.

Acceptable use

Don't use Z6 to:

• Break any law or harm anyone.
• Store medical records you're not licensed to hold (Z6 is not HIPAA-certified).
• Send spam or unsolicited messages to clients.
• Reverse-engineer, scrape, or clone the platform.
• Upload content you don't have rights to (including your clients' likeness without consent).

We can suspend accounts that violate these rules. We'll email first if it's ambiguous.

Your content

You own your programs, your client data, your videos, your everything. We claim no ownership.

You grant us a limited license to host, display, and process your content solely for the purpose of delivering the service. This license ends when you delete the content or close your account.

Payments

• Subscriptions are billed monthly in advance.
• Trials are free and require no payment method. You're not charged unless you actively upgrade.
• We take 0% of payments your clients make to you. Stripe charges its standard processing fee.
• Late or failed payments: our payment provider retries the card on its standard schedule. If it keeps failing, your access can be paused until the bill is settled.

Cancellation

Cancel anytime from Settings → Billing. No phone calls, no "schedule a chat," no three-page retention flows. Your access continues until the end of the current billing period. You can export your data at any time while your account is open, and by request afterwards — email info@z6coaching.com.

Refunds: we don't do pro-rated mid-cycle refunds. If something genuinely broke on our end, email us and we'll make it right.

Liability

Z6 is provided "as is." We try very hard to keep it working, secure, and available — but we can't promise zero bugs or 100% uptime.

Our total liability to you is limited to the amount you've paid us in the preceding 12 months. We're not liable for indirect damages (lost profits, lost clients) unless required by law.

You're responsible for your coaching relationship with your clients — Z6 is a tool, not a party to that relationship. Coaches on Z6 are independent businesses, not our employees or agents, and we don't supervise or endorse the programs, nutrition plans or advice they deliver.

Because you're coaching real people, the Terms of Service set out obligations this summary doesn't cover — including holding your own certifications and insurance, your responsibility for your clients' personal data, and when you'd have to cover us for claims arising from your coaching. Read them before you sign up.

Changes

We may update these terms and the Terms of Service. The current version is always posted, and the "Last updated" date reflects the most recent revision. Continued use after a revision is posted means you accept it.

Governing law

Z6 is based in Ontario, Canada, and the Terms of Service are governed by Ontario law — see the governing-law section there for how disputes are handled. If a mandatory local law gives you stronger rights, those apply instead.