Terms.

Plain-English summary

By using Z6, you agree to these terms. They're written in English, not lawyer, because we think you should actually be able to understand them. If something's unclear, email info@z6coaching.com and we'll explain.

Accounts

• You must be 16 or older to create an account.
• You're responsible for keeping your password secure.
• One human per account. Shared accounts for teams use our Team tier.
• If you're acting on behalf of a company, you have the authority to bind that company to these terms.

Acceptable use

Don't use Z6 to:

• Break any law or harm anyone.
• Store medical records you're not licensed to hold (Z6 is not HIPAA-certified).
• Send spam or unsolicited messages to clients.
• Reverse-engineer, scrape, or clone the platform.
• Upload content you don't have rights to (including your clients' likeness without consent).

We can suspend accounts that violate these rules. We'll email first if it's ambiguous.

Your content

You own your programs, your client data, your videos, your everything. We claim no ownership.

You grant us a limited license to host, display, and process your content solely for the purpose of delivering the service. This license ends when you delete the content or close your account.

Payments

• Subscriptions are billed monthly or annually in advance.
• Trials are free and require no payment method. You're not charged unless you actively upgrade.
• We take 0% of payments your clients make to you. Stripe charges its standard processing fee.
• Late or failed payments: we'll retry the card up to 3 times across 7 days. We'll email you. We won't lock your account without notice.

Cancellation

Cancel anytime from Settings → Billing. No phone calls, no "schedule a chat," no three-page retention flows. Your access continues until the end of the current billing period. You can export your data for 90 days after cancellation.

Refunds: we don't do pro-rated mid-cycle refunds. If something genuinely broke on our end, email us and we'll make it right.

Liability

Z6 is provided "as is." We try very hard to keep it working, secure, and available — but we can't promise zero bugs or 100% uptime.

Our total liability to you is limited to the amount you've paid us in the preceding 12 months. We're not liable for indirect damages (lost profits, lost clients) unless required by law.

You're responsible for your coaching relationship with your clients — Z6 is a tool, not a party to that relationship.

Changes

We may update these terms. If a change is material (affects pricing, rights, or obligations), we'll email you 30 days before it takes effect. Continued use after the effective date means you accept the changes.

Governing law

These terms are governed by the laws of the State of California, USA. Disputes are resolved in San Francisco County courts. If a mandatory local law gives you stronger rights, those apply instead.